Empowering Support to Deliver Customer Experiences
Built by a team of former support agents, engineers, and product thinkers, our software reflects a deep understanding of what support teams truly need — clarity, control, and connection.
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Built by People Who Get Support
Built by a team of former support agents, engineers, and product thinkers
Built for Teams That Care About Customer Experience
SaaS & Tech Companies
Deliver fast, personalized support at scale with streamlined workflows and integrations your team already uses.
E-commerce & DTC Brands
Handle high-volume customer questions across email, chat, and social — all from one place. Boost satisfaction and retention.
Enterprise Support Teams
Custom roles, advanced permissions, SLA tracking, and enterprise-grade security to match your scale and complexity.
Customer Success Teams
Proactively support users, track satisfaction, and resolve issues before they escalate — with a human touch.
The People Behind the Platform
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